About The Company

A Family. Not a Franchise.

Avid Pest Control is owned and operated by Howard and Rachel Rice. Howard and their son do the treatments. Rachel answers the phone. The buck stops here, and so do the bugs.

Built on Answering the Phone

We started answering our own phone because we were tired of watching pest control turn into a call center business. Our customers speak to a person, every time. That is the rule, not the exception.

Avid Pest Control treats all of Northwest Arkansas and Southwest Missouri for general pest control. That includes ants, spiders, roaches, termites, mosquitos, mice, fleas, ticks, and chiggers. Commercial or residential, we show up, we identify the pest, and we treat it.

Licensed. Insured. Bonded.

We are licensed with the State of Arkansas Department of Agriculture, carry a current license number, and are fully insured and bonded. Paperwork available on request.

Our Story

Before Avid Pest Control, our family ran Midwest Bed Bug Services, a franchise heat treatment company covering Arkansas. We learned the bed bug business inside out. As the brand evolved, we decided to dissolve the franchise and continue our bed bug work under our own name: Avid Bed Bug Professionals.

We now market our bed bug heat treatment service in the Central Arkansas area, which keeps us from encroaching on the Northwest Arkansas territory served by our former franchise partners. It is the respectful play, and it lets us focus on the pest work our neighbors have been asking for.

General pest control was the natural next step. Our neighbors in the Ozarks needed a family owned, licensed option that does not lock homeowners into multi year contracts. So we built one.

Who You Will Meet

Howard Rice

Howard owns the company and performs treatments alongside our son. If the technician is at your door, odds are he is an owner, not an employee running down a work order.

Rachel Rice

Rachel answers every call. She schedules service, explains treatments in plain English, and keeps the operation running. Ask for Rachel, you will get Rachel.

Our Son

The next generation of the family business. Trained and working alongside Howard on every service route.

What We Actually Believe

  • Show up when we say we will. Time is respect.
  • Explain the work. You should know what we put down and why.
  • Do not oversell. If you do not need a contract, we will not push one.
  • Answer the phone. Real voice. Real person. Every single time.
  • Family standard. We treat your home the way we would want ours treated.

Where We Work

Our general pest and termite service covers Northwest Arkansas, including Bentonville, Rogers, Fayetteville, Springdale, Bella Vista, Siloam Springs, Centerton, Pea Ridge, and Lowell. In Southwest Missouri we regularly cover Cassville, Monett, Noel, Neosho, and surrounding communities. Our bed bug heat treatment service covers the Central Arkansas area through Avid Bed Bug Professionals.

Questions Before You Schedule?

Call Rachel at 479.644.4061 or email avidaboutpests@gmail.com. We are happy to answer before we ever ask for a dime.

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Now You Know Us

Ready to Work Together?

Free quotes, honest pricing, and a family that actually answers the phone. Your pests are about to have a very bad day.